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Privacy Policy

Privacy Policy

The Eulexica Privacy Policy was updated on 21 February 2021.

This website is owned and operated by Eulexica Ltd and will be referred to as "we,'' "our" and "us" in this Internet Privacy Policy. By using this site, you agree to the Internet Privacy Policy of this website (‘the website’), which is set out on this website page. The Internet Privacy Policy relates to the collection and use of personal information you may supply to us through your conduct on the website.

We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. This Internet Privacy Policy is in addition to any other terms and conditions applicable to the website. We do not make any representations about third-party sites that may be linked to the website. 

We recognise the importance of protecting the privacy of information collected about visitors to our website, in particular, information that is capable of identifying an individual (‘personal information’). This Internet Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with. This Internet Privacy Policy should be reviewed periodically so that you are updated on any changes. We welcome your comments and feedback.

Personal Information

Personal information about visitors to our site is collected only when knowingly and voluntarily submitted. For example, we may need to collect such information to provide you with further services or to answer or forward any requests or enquiries. It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in your country.

Use of Information

Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose unless we disclose other uses in this Internet Privacy Policy or at the time of collection. Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only. 


  1. Apart from where you have consented, or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities. Also, we may disclose personal information when we believe in good faith that the law requires disclosure. 

  2. We may engage third parties to provide you with goods or services on our behalf. In that circumstance, we may disclose your personal information to those third parties in order to meet your request for goods or services. 


  1. We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and we review and update our security measures in light of current technologies. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. 

  2. However, we will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services. Once we do receive your transmission, we will also make our best efforts to ensure its security on our systems. 

  3. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.

Collecting Information from Users

  1. IP Addresses

Our web servers gather your IP address to assist with the diagnosis of problems or support issues with our services. Again, information is gathered in aggregate only and cannot be traced to an individual user. 

   2. Cookies and Applets

We use cookies to provide you with a better experience. These cookies allow us to increase your security by storing your session ID and are a way of monitoring single user access. This aggregate, non-personal information is collated and provided to us to assist in analysing the usage of the site.

General Data Protection Regulation

We ensure we manage any data we collect from you in accordance with the GDPR where applicable.


Access to information

  1. We will endeavour to take all reasonable steps to keep secure any information which we hold about you and to keep this information accurate and up to date. If at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected. 

  2. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. 

Links to other sites

We provide links to websites outside of our websites, as well as to third party websites. These linked sites are not under our control, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of using that website and its privacy statement. 


Problems or questions

  1. If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us, our contact details can be found via the Contact Us page on our website.

  2. For more information about privacy issues in your country and protecting your privacy, visit your Governments web-site and refer to the Privacy Policy.

Cookies Policy

Cookies Policy

The Eulexica Cookies Policy was updated on 21 February 2021

This policy deals with how and when cookies are used by the Eulexica Pte Ltd (‘Eulexica’) and its related entities. This policy does not deal with your personal information. For details about how Eulexica collect, use, hold and disclose personal information, please visit our Privacy Policy.


What are cookies?

A cookie is a small data file, stored on the visitor’s computer or mobile device which uniquely identifies the computer or mobile device to the site and is used to control access to the site content and other functionality, for example, they can help us to remember your username and preferences or even allow us to recommend content we believe you'd be most interested in or would be most relevant to you.


What types of cookies does Eulexica use?

There are two types of cookies that we may use on our websites: “session cookies” and “persistent cookies”.


A session cookie is a temporary file used to store information regarding your current browser session. It is deleted when you close your browser. This type of cookie is used to facilitate your activities within that site.


A persistent cookie is a file that is saved on your computer and contains information that can be read by a website when you return to it. This type of cookie is to manage your user experience, or provide anonymous statistical analysis relating to your visits. 


None of the cookies store any personal information that could be used to identify you. 


First-party cookies and Third-party cookies

First-party cookies are cookies that are set by the websites of Eulexica directly. Eulexica may use the information you provide to assist us with database profiling. This is aimed at improving the quality of products and services offered to you.


Third-party cookies are cookies that are set on your computer or mobile device by external websites whose service are used on our websites. 


Third-party cookies may also be placed on your computer or mobile device by our business partners so that they can use them to advertise products and services to you elsewhere on the Internet. These cookies use aggregate de-personalised information provided by Eulexica to help clients’ personalise your experience when you visit their website.


What are cookies used for by Eulexica?

Eulexica uses cookies across its websites and/or selected third party sites, with which we have a business relationship.


Eulexica uses cookies to enable us to improve performance and enhance user experience by tailoring our online marketing services to make it more relevant to you and your interests. We also use cookies to measure traffic patterns, to determine which areas of our websites have been visited, and to measure transaction patterns in the aggregate. We use this to research our users’ habits so that we can improve our online products and services.  


Eulexica also offers a number of services, including marketing services, to its clients which may involve the use of cookies. Cookies placed on third party websites by Eulexica help us to monitor the efficacy of our business relationships with third parties, improve performance as well as personalise your experience when you visit their website.


Eulexica may disclose the information collected via use of cookies on our websites to third parties for marketing purposes.


By using our website(s) and not opting-out of cookies, you consent to our use of cookies in accordance with the terms of this policy.


How long will cookies stay on my device?

The length of time a cookie will stay on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies will only stay on your device as long as your session on the website. Persistent cookies stay on your computer or mobile device until they expire, you opt-out or are deleted.


How do I opt-out of, control and delete cookies?

Most web browsers automatically accept cookies. However, you do not have to accept cookies and you can, should you choose at any time, reject or block the use of cookies and delete all cookies currently stored on your device.


You may opt-out of Eulexica and third parties (whom Eulexica has a relationship with) using cookies by clicking here.   This places an opt-out cookie on your computer or mobile device to indicate to Eulexica that you do not want Eulexica to collect or share online advertising data from cookies about you with our clients. By opting-out, this does not mean that you will no longer receive other non-cookie related marketing. However, if you ever delete the opt-out cookie from your browser, buy a new computer or mobile device, or change web browsers, you will need to perform the opt-out task again. It is only when an opt-out cookie is present on your browser that Eulexica knows that you have decided not to participate in Eulexica’s cookie advertising program. You may set your computer or mobile device’s internet browser to notify you when you receive any third party cookie, which includes Eulexica’s cookies, and be given a choice to block the cookie.


If you opt-out or delete a cookie, you may still use Eulexica’s websites, but you may be limited to the functionality in some areas.

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